On the Job: A conversation with Dr. Lynn Kelley about sustaining change at Union Pacific

Dr. Lynn Kelley was hired by Union Pacific to lead the introduction of the “UP Way” company-wide. The UP Way at that time consisted of a select few lean practices that the company had decided were foundational for their operations. In this conversation, Dr. Kelley shares how her Ph.D in Research and Evaluations informed the unique approach taken for the implementation of the UP Way.

The "Playbook" of Sustaining Change on the Lean Post

CI Sustainment: A Hiding Place for Complexity on the Lean Post